VoicePro, an independently-owned local company, has been a leader in Communications and Call Processing in St. Louis since 1988. As a Tier 1 NEC America dealer, we can offer competitive pricing and the very best service in town. Our factory-trained technicians can solve your communications problems & we guarantee a 2 hour Emergency Response*. VoicePro is so confident of our company that we raise the bar & offer products from NEC America and the following:

• 5-YEAR WARRANTY ON ALL SYSTEMS
• 7-YEAR WARRANTY OPTION ON ALL SYSTEMS
• MONEY BACK RESPONSE TIME GUARANTEE
• UNLIMITED USER/ADMISTRATIVE TRAINING

NEC has lead the way in providing communication solutions for over 40 years. Leading edge R&D allow NEC customers to stay on top of the ever-changing world of technology. We offer unique flexibility when considering new installations or upgrades.

• Voice over IP (VOIP)
• Fiber Optics
• IP Routing & Switching
• Computer Telephony Integration
• Internal Wireless Systems

VoicePro's roles in the management of your system includes:

• Local Trunking and Facilities Management - As an authorized agent for SBC Communications, VoicePro will engineer proper trunking facilities & coordinate installation of your system.
• Long Distance Recommendations & Implementation - VoicePro will negotiate with long distance carriers on the customer's behalf, providing increased savings, efficient, and pro-active service.
• VoicePro will serve as central coordinator for all billing and service implementation issues, ensuring that all vendors perform to contractual specifications.
• VoicePro offers structured cabling for clients moving into new facilities.
• Customer Service Contact - VoicePro will serve as the primary point for contact for customer service needs.

Prior to installation, a VoicePro representative will meet with you to discuss training services and:

• Create a customized learning experience for your staff
• Training consists of classes at your facility of approximately 10 employees sharing similar job duties using the new equipment
• System functions will be thoroughly discussed and activation of various features will be demonstrated
• Time permitting, each employee will have a "hands on" experience
• Special attention provided for main operators and back-ups
• Your VoicePro CSR will be available for further assistance
• There is no additional cost, as long as you are covered by VoicePro's Support Agreement